Privacy

Loosemore Advisory (ABN: 42 028 630 911) (“Loosemore Advisory,” “we,” “us,” or “our”) is committed to protecting your privacy and handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

By using our website or services, you consent to the practices outlined in this Privacy Policy.

1. Information we collect

We collect both Personal Information and Non-Personal Information:

  • Personal Information includes details that identify you, such as your name, email address, phone number, or mailing address.
  • Non-Personal Information includes technical or statistical data, such as your browsing activity on our website, device type, or general geographic location.

We collect this information when you contact us directly, use our services, or interact with our website.

2. Cookies and analytics

We use cookies and similar technologies to:

  • recognise repeat visitors
  • remember your preferences
  • enhance website performance and security

You can control or disable cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.

3. How we use your information

We may use your information to:

  • provide and improve our services
  • respond to enquiries and communicate with you
  • send updates or information about our services (where you have consented)
  • maintain internal records and perform statistical analysis
  • meet our legal obligations

4. Sharing your information

We do not sell, rent, or trade your personal information. However, we may share information in the following circumstances:

  • Service providers: We use third-party providers to operate parts of our business. They may access personal information only to perform their functions on our behalf.
  • Compliance with laws: We may disclose information if required to comply with applicable laws, legal processes, or governmental requests.
  • Business transfers: In the event of a merger, acquisition, or restructuring, your information may be transferred as part of the transaction.

5. International storage and service providers

Loosemore Advisory uses external providers to host its website and support business operations. These providers may process or store information outside Australia, including in the European Union and the United States.

Specifically:

  • MyMagic (EU): Our Ghost website is hosted by MyMagic, a provider based in the European Union.
  • Microsoft and Google: We use their services for email, document storage, and collaboration. Information may be stored or processed in Australia or overseas, including the United States and Europe.

We select reputable providers that maintain strong privacy and security frameworks. However, your information may be subject to the laws of other jurisdictions.

6. Security

We take reasonable steps to protect personal information from unauthorised access, misuse, or disclosure. However, no method of online transmission or storage is completely secure. We cannot guarantee absolute security of your information.

7. Your rights

Under the Australian Privacy Principles (APPs), you have the right to:

  • request access to the personal information we hold about you
  • ask for corrections if your information is inaccurate
  • request deletion of your personal information
  • opt out of receiving marketing communications

Requests can be made by contacting us directly (see section 10).

8. Updates to this policy

We may update this Privacy Policy from time to time. The revised version will be effective when published on our website. We encourage you to review this page periodically to stay informed about how we manage your information.

9. Governing law

This Privacy Policy is governed by the laws of Australia. By using our website or services, you consent to your information being collected and processed in accordance with this policy, including where information is stored overseas.

10. Contact us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your personal information, please contact: michael@loosemoreadvisory.com